purivortex

Knowledge Base

Everything you need to know about orders and shipping.

What Is Your Return Policy

Do you Ship Internationally

How Long Will It Take to Receive My Order

How Long Should I Change the Filter for My Air Purifier

For the best performance, it is advised to change the replacement filter for your air purifier every 3-6 months.
Do you Ship Internationally

Currently, we provide free shipping to the United States. More countries and regions will be supported soon.
What Kind of Plug Does the Air Purifier Have

Currently, all Purivortex air purifiers are all plug-in types. Please plug the air purifier into an outlet with the i...
What Is Your Return Policy

We provide 30-day money-back guarantee. Please check our Purivortex Return Policy for more details.
How can I Set the Air Purifier to Run for 12 Hours

Hello there, our air purifier supports 2/4/8/10/12 hours of schedule. Please press the timer button. When the timer...